Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. It used to work fine. My Virgin Media, making managing your account easier with all your information in one place. Access your bills, diagnose faults and manage your package. 220. Bypass Child Safe & Virus Safe. 162. Login to the Virgin Media online account in a web browser. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. I've been on the phone 5 times for nearly an hour each time. 168. Entertain me; Broadband Deals. 8. We have been using it for a. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. All Rights ReservedContact the site operator for further help. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. M125 is a fine choice for small households, comfortable supporting 5-9 active devices at any given time. Virgin Media Internet. --. I've accessed websafe before but now when I select 'manage. org. In addition, parents can access operating system or device parental controls as well as third-party software from anti-virus companies to further limit children's activities online. Louis, Money in the Bank is your chance to experience one of WWE’s greatest traditions. Virgin Media - it's based on kaspersky. From there the Web Safe can be accessed and configured. Since 2013, all new customers to the four biggest ISPs (Sky Broadband, BT, Virgin Media and TalkTalk),. You’ll need your policy number, which is just your mobile phone number – nice and easy! You’ve got seven days to let us know about any stolen, damaged or lost phone. 26 February 2010 at 2:21PM. Tested November 2023. On your laptop browser can you go to the Web safe page of your online account and move your mouse so that it is over the 'Online Security' option. on 09-07-2023 22:56. 3. It used to work fine. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. Tested it out today via a simple Google search. 168. What to do if Virgin Media Web Safe isn't working. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Hopefully when that thread concludes it will also resolve your issue. Check your service status; Basket ; My accountAnd say hello to fast, easy bills online. 8. Solved: Hi, I can't seem to turn on Web Safe. 9. 10. e. I have the hub 3 in modem mode using a TP Link router for better wi fi. . Virgin Media Help. 1. I’ve tried the manual DNS trick but that didn’t work. Hi Chris1954, Thank you for reaching out to us in our community and welcome, sorry to hear you are facing issues trying to change your Web-safe settings, have you tried clearing all cookies and cache then trying again? Regards. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. on 15-04-2023 15:47. We would like to show you a description here but the site won’t allow us. Top five tips for parents. The only gripe is that I cannot reliably get to the "old" websafe setup page - sometimes I get the new (broken) version. This is the only ISP that we know of, that has blocked the website. Please enter your email. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. 67. We would like to show you a description here but the site won’t allow us. Select the SPAM setting you’d like to use: Reject All Spam messages. Together we aim to transform the lives of thousands of disabled people and their families, through projects with technology at their heart. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Kishinev93. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Manage Your Account. If any of his devices connect to the Virgin Media internet box, either wired or wireless, he can visit the wwe. Internet Matters gives you all the info you need to tackle the big issues. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. Connect to the router with a LAN cable. Sorry to hear you're having issues customising your online security. Like BT, Virgin Media also offer a paid security and control software option called F-secure. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. How can I resolve this as all answers on similar posts seem to be answered in pms which doesn't help DanText message from virgin media? in Security matters 07-10-2023 Parental controls - can't block specific website in Switched On Families 27-09-2023 Websafe not blocking in Switched On Families 26-09-2023Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Open a Web browser (e. I can look into doing this for you, I will send you a PM. Have also followed the oft-posted link to the 'old' webpage. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Alternatively, you can call 0345 6000 789 using your child's Mobile phone so that you can activate the parental controls. Top offers; Discover Virgin Media; Broadband deals;. Hi there, Websafe has stopped blocking websites. 168. in Security matters yesterday; Web Safe Parental Control Not Working in Switched On Families Thursday; Re: Can’t access web safe in Switched On Families Tuesday; Youtube in Switched On Families Monday If you changed the computer's network settings to use any Public DNS does that re-gain access. I wouldn. 8 and/or 1. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Paul_DN. . Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. Ive tried turning it off. Every attempt bounces me back to the 'My Account' page. Just joined. Keep your kids safe online. At least 30Mbps download speeds in every room or £100 one-off credit. For a single one, you may be able to get an exemption. I have tried the 1. Options. Changing network settings to use any Public DNS should re-gain full access for the device. You can even reboot your Hub from the comfort of your sofa. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Virgin Media. Learn how you can change Web Safe. 168. Virgin Media - Your TV Box. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. And there’s more to come your way. Welcome to Virgin Media’s help and support page. If your Virgin Mobile is connected to your home broadband, you can browse protected. We created Web Safe for our customers to make browsing safety a no-brainer. If you express your Web Safe preference a VM Team member will pick this up and attempt to correct the situation on the back end systems. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. Stream from Virgin Media. You can change this by clicking on the toggle to switch on or off when needed. 8) and this will bypass the websafe filter. For several years now, many of the UK's broadband service providers (ISPs) have been filtering and blocking websites. Websafe not working. Here’s how to turn on or off parental controls on an iPhone. Options. Speeds. My Virgin Media, making managing your account easier with all your information in one place. Learn how you can change Web Safe settings to turn Child. You can make a claim online. For best. Open Advanced settings. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Follow these easy steps: 1. If you changed the computer's network settings to use any Public DNS does that re-gain access. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksWarrington vs Frampton. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. . Enter your account details. Try computers with Cisco’s OpenDNS using 208. 1. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Virgin Media. Try. OpenDNS provide instructions here :. bibise25 Posts: 40 Forumite. For more tips on how to keep your kids safe online, visit Internet Matters. 24-10-2022 12:58 - edited 24-10-2022 12:58. Sorry to hear you're having issues customising your online security. To confirm this is the case browser to from the device and confirm reported AS Name value is Virgin Media; NB Apple's Private Relay service bypasses Web Safe-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. IP address 192. 3. Reply. Click: My Apps. Click Apply. I have searched alot on here but cannot find the answer. 1 or whatever else you like. Log in to My Virgin Media. 1. Open Advanced settings. The precise number of websites blocked in the United Kingdom is unknown. try going to if Web Safe is on this site should be blocked. . Re: Websafe settings no longer having effect. web safe 0 Virgin Media takes online safety seriously. My Virgin Media Sign in Virgin Mobile Account Sign in My Virgin Media Sign in Virgin Mobile Account Sign in My Virgin Media Expanding our network Help Visit our business site Broadband Deals Broadband Deals. Reply. Regards. My Virgin Media, making managing your account easier with all your information in one place. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings!. Click the big on/off icon to connect. To get around this, you need to turn Web Safe off. Customer since 1993. Simply press your Home button, select On Demand, and then Movies . you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Find out more. 9. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. You’ll find some simple step-by-step instructions telling you how to set up each of your services. If you're still having issues changing your settings, please let us know. . use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Jim__d. on laptop and moibile, including private browsing. Web Safe only works on devices connected to your Virgin Broadband at home. I get the message " Sorry the changes you made were not saved, please try again" upon - 5369441I've been having issues with my websafe for months. on 02-09-2023 18:58. Enter your credentials and press OK to log into the router settings menu. Clear searchIf you’re a Virgin Media virgin, why not check out our Welcome hub and find out everything there is to know about your fab new service. Virgin Media parental controls are the tools we offer to help keep your family web safe. Taken off Virgin security and any other I think! Rebooted; Reloaded; and all to no avail the program loads to circa 77% then fluctuates but hangs at circa 99%. Step 5 If you believe that a fraudster may have ordered Virgin Media goods or services using your details, or a Virgin Media/Virgin Mobile account has been set up in your name without your permission, then please report the issue to our Customer Care team by calling 150 from your Virgin Mobile phone or 0345 454 1111* from any other phone. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. 29 minutes ago. Here you’ll find all the help you need for Virgin Media related problems and issues. Thank you so much for your first post to our community forums and welcome to the team, it's great to have you here. 222. To re-schedule your QuickStart date, you’ll need to: Call us on 150 from your Virgin Media home phone, or 0345 454 1111 *. For fraudulent e-mails, forward to phishing@virginmedia. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneJoining in. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereDNS Certification Authority Authorization (CAA) Policy found for this domain. . Fresh from claiming the IBF title having beaten Lee Selby in a thrilling fight earlier in the year, Warrington. Either allow the domains Surfshark require or turn - 5387819. If you are one of the thousands of customers that have Line Rental Saver you will continue to benefit from this fantastic offer. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media. on 22-02-2023 20:46. Login in the the Virgin Media online account and try the to enable websafe. "Sorry the changes you made were not saved, please try again". Discover the web for yourself. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. Virgin Media 'Web Safe'. You may want to start by seeing what your site report looks like using a tool like Blocked. Hi, Virgin media is incorrectly blocking our website. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 1. This is a fast and very easy trick that can work even if you're not a Virgi. 0. All devices would need to be re-connected to the WiFi. on 18-01-2023 20:59. Options. One legend. We would like to show you a description here but the site won’t allow us. 6 - 6. What to do if Virgin Media Web Safe isn't working. To celebrate reaching 2 million TiVo customers we thought it would be a nice surprise to send the lucky customers a little treat on installation day – and what a treat it was. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. See what superfast Virgin Broadband can do, get tips to keep your broadband speedy and reliable, and see your devices come to life. Web safe provides ultimate protection when using the internet. Virgin TV Box Sets have arrived, bringing you critically-acclaimed dramas and documentaries, comedy and reality shows. IP Address for protonvpn. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. 296. Web Safe only works on devices connected to your Virgin Broadband at home. uk. My Virgin Media makes managing your account easier with all your information in one place. 6 - 6. 1 suggestion and the AS is Virgin Media Business with code 5089. 168. The M125 package sits at the low end of Virgin Media’s broadband range, which offers package options between 54Mbps and the ultrafast 1Gbps. We think it’s a great way for you to control what your kids see on the web. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Best regards, ad316772. Welcome to the community forums. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. How to turn on Child Safe. on laptop and moibile, including private browsing. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. If you would like the Web Safe settings changed, let us know as this can be a work around for now. For the home. Once logged in, select ‘My apps’ tab’. I have trawled through the other threads that are about this same issue but they seem to have all been resolved in private messages. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Regards,Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. --. 1. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. 220. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. Click on Plan and device. 0. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. To confirm Web Safe is working try going to. on 02-09-2023 18:58. Learn more. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Your previous Web Safe settings will remain active. Further exclusions & legal stuff apply. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. So you can kick back and enjoy yourself, knowing somebody’s got your. My profile. The. Tried every browser, device, incognito mode etc. Hi there, Websafe has stopped blocking websites. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. Options. IP address 192. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Other short-term and fixed discount offers If you are currently receiving a short-term fixed discount offer on one or more of our products you will see the full increase from 1st November 2015, however, your fixed discount offer will remain. 0345 6000 789 * from your child’s phone to turn on parental controls. Websafe not working. Click on "Network and Sharing Centre", and click on the blue text next to "Connections:" (that's the name of the network interface on your device) 3. NordVPN is a trustworthy VPN solution brought to you by Tefincom & Co. 9. 159. on 05-01-2023 17:27. 168. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. When the mouse is over that option, there should be a URL that shows in the bottom left hand corner of the page. Vonage 2nd line. Any website unsuitable for children is blocked by default. Have ensured no updates for windows. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. 67. com. Changing network settings to use any Public DNS should re-gain full access for the device. The only gripe is that I cannot reliably get to the "old" websafe setup page - sometimes I get the new (broken) version. Payment is non-refundable (unless you cancel within 7 working days). If site loaded without issue go to next step otherwise Web Safe is working as expected; go to is the AS Name reported as Virgin Media: Yes, then post back here to have issue flagged to the forum team as they are best placed to help further. For customers joining from. Web Safe will help you block access to web sites known to be infected or to distribute Malware. Not sure what I am doing wrong. And with our 500GB TiVo box you can record around 250 hours of standard TV or around 50 hours of HD TV. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Look out for the envelope in the top right-hand corner. I've rebooted router and restarted devices but nothing helps. Select SPAM Settings. We would like to show you a description here but the site won’t allow us. NordVPN – Extensive server network. - 5261135. On the Home screen choose Search & Discover, then select Search and start typing in the name of the show, a movie star's name, or a keyword (like comedy or drama). Shows available as Catch Up TV are indicated with this symbol: Step 3. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 01-10-2018 08:00. Coming at you live on pay per view from the Scottrade Center in St. NordVPN: Our #1 pick for Virgin Media customers. It only appears when using Microsoft Edge as the browser. 17 October 2022. So I’ve gone in. Web Safe and F-Secure SAFE. Manage Your Account. 8. If you're still having issues changing your settings, please let us know. 4. com. You can read more about Parental Controls on our website. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. A. Registration is fast, simple and absolutely free so please join our community today. Thanks to a 2013 agreement, TalkTalk, BT, Sky and Virgin Media all now offer parental control software within their broadband services. The first is categories. 100 and 194. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. on 18-01-2023 20:59. What you get in your QuickStart pack depends on what Virgin Media services you ordered. 8. Not happy that I'm still; paying full amount for half the s. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneTo disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. hi , i have tried various browsers and all do the same thing , when i try and turn on websafe it just flicks back to the off positiio and - 5392999. Sign in Not. These tools can be installed across all devices, including mobile phones, computers and consoles. . com. Please try the following. Take a look at the pull-out tab on the side of the Hub 3. Virgin. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. VPNs we tested to unblock various forbidden resources. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. Your bill explained. . One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. You can call 159 to connect directly to most banks. Options. If you get the you know what of who I think you do it doesn't need a VPN . 4. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To confirm if this is the case try the following when connected to your home network: browse to post the AS Name result here FYI if the AS Name is not Virgin Media then check: (a) device's DNS setting has not been manually set; (b) third-party router's. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. 0. 8. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Options. Anyway, I recently moved house (August) and kept the same package. org. Have also followed the oft-posted link to the 'old' webpage. Parental controls block websites and applications that you think are unsuitable for your child. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. It blocks sites that may contain phishing and malware, and allows you to set up. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. After the 12 months free trial, you will be able to renew F-Secure SAFE for £25 a year. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. 27 minutes ago. Just to confirm, are you making these changes to your Virgin Media websafe via the online account, or through a browser or 3rd party security software? Here to help 🙂. Access your bills, diagnose faults and manage your package. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. Every time I'm told to wait 24hours each time to get this fixed, which still hasn't worked. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. select Account settings > Online security and disable Virus Safe and/or Child Safe. 159. I have a similar issue. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox.